How revolutionising security systems inside airports improves the customer journey

It’s undeniable that airports are key targets for those who want to cause harm. Because of this, security must remain stringent at several stages throughout the passenger’s journey. From the moment they step through the door, multiple airport staff play a role in keeping both the airside and landside areas safe. Those same activities also ensure aircraft remain safe as they move through the airspace.

While airport security won’t go away any day soon, there is room for improvement. Revolutionising security systems inside airports is achievable. Here are some areas airports could focus on.

Optimise Baggage Screening
Effective baggage screening is necessary but can act as a point of frustration for passengers. They’re aware that their journey to the aircraft is time-sensitive, and inefficient screening acts as a bottleneck that slows them down.

Adopting new screening technologies ensures that bags are scanned faster but with the same diligence. By steering away from traditional x-ray solutions, those who work in security lanes can reduce their manual input. With less manual input, it’s possible to screen baggage while remaining compliant with international regulations. Passengers experience fewer frustrations while continuing to benefit from a safe environment.

Identify Passenger Bottlenecks
Passenger bottlenecks act as security risks for several reasons. First, they act as a point of frustration. If the congestions results in a passenger missing their final call to the gate, they may become aggressive towards airport staff. In areas such as border control, they can result in staff becoming overworked. When staff fatigue sets in, they’re less likely to perform at peak efficiency.

Passenger tracking systems identify where they are occurring. As overcrowding begins to build, those who work in airport operations can receive notifications that allow them to act. Having information on these situations makes it easier to deploy staff appropriately. It also allows airport operations managers to gather data that helps them plan future staffing levels and prevent problematic incidents. Overall, this also contributes to passengers enjoying a timely and pleasant journey through the airport.

Efficient Queue Management Systems
Few people enjoy queuing. Again, due to the time-sensitive nature of airports, queues can soon cause frustration to build among passengers. Poorly managed queues can have an adverse effect on staff too. For example, if those who need to go airside to perform their duties face long queues, they’re likely to be late for said duties. This could result in a lack of necessary staff airside during key points of the day, making the customer experience unpleasant for passengers.

Advanced queue management systems allow operations managers to make predictions. With those predictions, they can staff areas adequately and reduce the number of excessive queues generated throughout the day. They also alert operations managers as to when they need to redeploy staff and offer extra support to areas where employees need to go airside. From a security perspective, this ensures that queues are still managed in accordance with IATA regulations. When it comes to keeping passengers happy, efficient queues ensure that everyone reaches where they need to be in order for airport services to run smoothly.

Revolutionising security systems inside airports is about much more than staying safe. With the right approach, you can heighten passenger satisfaction too. To discuss ways to revolutionise your airport’s security systems, contact us for an expert consultation or visit our website bayanatengineering.qa for more information.

What is GPS, and how does navigation work?

Navigations and systems such as GPS are fundamental parts of ensuring an effective airport. After all, planes use GPS to get to the right location and broadcast where they are, and effective navigation means that aircraft plan the most efficient routes possible. Learn more about what GPS is, how navigation works and some of the systems and solutions in the navigation process at an airport.

What is GPS?
GPS stands for global positioning system and was initially a system that the United States military developed to increase the accuracy of its targeting systems. This meant more accurate positioning of aerial bombardments and artillery. In the years since, GPS has become an important tool for members of the general public, providing people with real-time tracking of their own location.

GPS works by sending signals into space, with three satellites or more returning the signal and triangulating the location of the device to a more specific location. The use of satellites makes this an accurate form of tracking in all environments, with devices such as cell towers being almost useless in remote environments such as forests and deserts. On the contrary, satellites have excellent access and visibility across the entire planet.

How does navigation work?
Navigation at an airport works in a unique manner, with different systems and solutions depending on the range and objectives of each system. These include:
Non Directional Beacon (NDB)

A non-directional beacon, or NDB, is a system that sounds out a message to a specific range away from the airport. Pilots use this information to understand where they are and to cross-reference between the satellite-based navigation systems that they use and the real world. The beacon is an ideal method of ensuring that you are where the map says you are, with beacons informing pilots of details such as the airport emitting the beacon and some of the conditions within the range of the beacon, assisting pilots that are landing.

TACAN (Tactical Air Navigation)
TACAN is a form of RADAR navigation system that uses high-frequency signals and their reflections to understand the distance and bearing of an aircraft from a ground station. With several ground stations in place, airports and other authorities have a higher chance of triangulating the specific location of the aircraft rather than a single idea of the distance and bearing. More stations mean higher precision and greater certainty of where aircraft are in the sky. This helps airports track traffic and plan for landings.

Visual Guidance Docking System (VDGS)
The Visual Guidance Docking System, or VDGS, is a system that supports planes in the final phases of their approach. Once a plane has completed its journey, it uses a series of lights and signs to carefully approach the terminal, docking without the risk of causing any damage to the airport itself or the plane. These lights provide pilots with guidance even in dark or foggy conditions, keeping passengers safe and reducing any potential for confusion on the pilot’s end.

If you have an interest in learning more about navigation systems and installing them in an airport, contact the Bayanat Engineering Qatar team today to find out more and visit our website at https://www.bayanatengineering.qa/.

People counting systems and crowd monitoring

When running any large organization, balancing the size of your operation and the people using it is a necessity. For locations such as airport, this includes using thorough people counting systems and crowd monitoring solutions. Find out more about what people counting and crowd monitoring are, the benefits of these systems and how airports implement them in day-to-day operations.

What is people counting and crowd monitoring?

People counting refers to systems that airports and other large facilities use to track the number of people in a space. This is a relatively simple process, using AI as a means of tracking the number of people entering the airport by counting the number of boarding passes accepted and counting passengers that leave through the air. This includes both counting individuals in the group and “crowd counting”, which is a method of estimating the number of people through recognizable body features.

Crowd monitoring slightly differs, instead focusing on the way that a crowd behaves and moves. This means that an airport has the right security provision in the right place at the right time, reducing the risk of people causing harm to one another through overcrowding and other related issues.

Technology used in people counting and crowd monitoring

There is a selection of technology that organizations use in the people counting and crowd monitoring processes. These include:

CCTV

CCTV is one of the simpler methods of using crowd monitoring. This is a series of cameras that show security and logistics teams the entire airport, providing instant access to an idea of the levels of footfall that the airport is experiencing at any one time. CCTV is prevalent in businesses and premises of all kinds, which makes it a highly flexible method of counting people and monitoring the size of crowds as they move and develop throughout the day.

Monitoring crowds is impossible without seeing them, and organizations see crowds with ease when using CCTV.

Queue Management Systems (QMS)

Queue management systems play an underlying role in monitoring and controlling the number of people in a set area at any one point. For example, one kiosk with a large queue receives a significant number of customers, and upon seeing this amount of customers the organization opens more kiosks. This is a method of diluting the excess pressure on individuals and bottlenecks in the organization, increasing efficiency and significantly reducing the density of crowds.

Guidance signage

Guidance signage sees use at the very end of the process. Airports and other facilities use guidance signage to guide people to the right location, such as signage that shows passengers where their next flight is and exactly when the flight is due. Monitoring crowds and then implementing systems to control them keeps the people in the airport as safe as possible, preventing dangerous crushes and guaranteeing a more comfortable experience.

If your organization has any interest in making use of people counting systems and crowd monitoring, contact Bayanat Engineering Qatar to find out more about how to count the people within your premises and how to monitor and manage large crowds on our website https://www.bayanatengineering.qa/.

Waste management, why it’s important and how it works

Whether you’re overseeing the operation of a company or an entire city, waste management is paramount. Waste management has an impact on many parts of our lives, including public health and cleanliness. Read on to find out more about waste management, its importance and how it works.

What is waste management?

Waste management refers to the process of ensuring that all waste is disposed of safely and responsibly. This includes organising the right machinery to deal with the waste, organising the rotas and schedules of waste management staff and establishing a logistical chain that disposes of all waste in the most appropriate manner. Waste might refer to a wide range of materials, products, and items, including packaging and food waste to industrial and mechanical waste.

Why is waste management important?

Waste management is important for several reasons, the first of which is that it keeps premises and public areas clean and tidy. A clean and tidy environment is where people want to be, so locations with good waste management will benefit from more tourism. This is the case in Qatar, which has focused greatly on public improvement in upcoming events.

Another significant benefit of waste management is that public health improves. Consider a factory, for example. Good waste management means that excess chemicals and materials are taken away from the factory floor, which reduces the risk of accidents on the property and increases the health of workers that spend less time next to waste. But waste that is disposed of safely also means that fewer chemicals are being released into the atmosphere and fewer new products are being manufactured, reducing the amount of pollution in the air.

How does waste management work?

The way that waste management works can vary depending on the type of waste in question. For the sake of this example, we’ll discuss general waste such as litter and rubbish. The first step in this waste management process is gathering the waste. In public, councils and authorities place bins on streets to collect people’s waste, encouraging them to dispose of it responsibly rather than dropping it on the ground. This significantly speeds the process up, as the public does a large part of the job out of civic pride.

After this point comes the logistics. This includes having staff members empty the bins and then transport all waste to the relevant recycling centers. Once the waste has been sorted, all recyclable waste will be distributed and reused, while the remainder will end up in landfill. While this isn’t ideal, the amount of waste being dumped in landfill has significantly dropped in recent years.

Waste management technologies in airports

Airports make use of several waste management technologies. By balancing these technologies, airports become completely clean environments and remove the risk of contamination on the property and make the quality of life within the airport far higher. Some of these technologies include:

Airport design and consultancy

The focus of the inside of an airport’s design makes a significant difference to the standard of waste management inside the airport. Airports are reliant on having plenty of receptacles in place for people to use when disposing of waste, and the earliest stages of design are an ideal point for this. By planning ahead of time for basic utilities such as waste management solutions, airports increase their chances of resolving waste management issues quickly. This is also the case in any further redesigns and when planning any and all adjustments to terminals, with waste playing a significant role in the way that people perceive airport terminals.

CCTV systems and sensors

Knowing exactly where waste is and the role it plays throughout the airport is an underlying feature of the waste management process. Understanding waste’s location means that the airport sends maintenance people out to the right places at the right times, and having items such as weight sensors in receptacles means that airports know when individual bins are full. This is ideal for airports at peak traffic times, as having a rota in place may not be enough to empty bins at the right time. Introduce smart technology and solutions into the waste management process and gain a significant competitive edge.

Maintenance staff

More effective use of maintenance staff is one of the most significant tools an airport has available to it. Maintenance crews are responsible for completing some of the more important tasks in the airport, which includes maintaining a pleasant atmosphere for all of the passengers that are taking flights that day. By working in tandem with other systems, maintenance crews react to waste accumulation and collect it, removing it from public spaces and keeping the terminal clean and tidy throughout busy traffic.

If you’re interested in learning more about how waste management systems work and how to apply them in a range of organisations, contact the Bayanat Engineering Qatar team today. We offer a number of services that can support industries in Qatar and beyond to learn more you can visit our website.

Communications in the military

Military is a serious business. Protecting the population and defending the country is not a simple task. It requires meticulous and timely responses, to prevent threats and execute tasks efficiently. For this, impeccable communication is primordial. The principle lies at the very core of the military training. Army professionals are, therefore, specifically instructed in communicating and transmitting information in a rapid, accurate and prompt manner.

However, essential human training is only a part of the equation of a correctly executed military operation. Nowadays, the army cannot function without specific and specialized technologies that will inevitably facilitate the task of information transmission and, by extent, improve the chances of a mission’s success. Therefore, many of the most efficient communication technologies have initially been created and developed for the army.

It is no secret that the military uses RADAR in many of its communication technologies, namely those specialized on detection.

On such tool is Identification, friend, or foe, more commonly referred to as IFF. It helps determine whether an aircraft is an enemy vehicle, even if it’s not in the visual range. Powerful and efficient, its origins stem from World War II. The principle is based on a signal transmission between the emitter and the flying object. The emission happens via a transponder, whose radar frequency reaches that of the target broadcaster. If the latter’s own frequency matches the emitter, it is considered friendly. If, however, the returning signal is unrecognizable, the aircraft is considered as a foe. In addition to identifying the nature of the broadcaster, the technology also determines its bearing and range. This technology is primordial in preventing threats in due time, thanks to its ability to detect the nature of the incoming airplane even before it reaches the site of the pilot.

Another very efficient and common technology used in the military is the UHF/VHF Radio communications. Several of its existing channels are dedicated purely to military use nowadays. This equipment is used to transmit messages over high ranges and long distances. Specifically, it is used for coordinating aircrafts from afar, mapping out their plan of action for the incoming operation, whether it be staying put, attacking, or changing course.

But UHF/VHF communications aren’t the only way to communicate with the airborne objects. In fact, air-to-ground communications has been constantly developing since its introduction to aerial warfare. Most recently, these technologies have implemented satellite signals in signal transmission and reception. Satellites are not merely used in GPS navigation but have also been an essential addition to accurate and timely military communication. They can transmit very accurate information about the object in question, such as its position. This is essential for an effective military operation, as it is deviating by even a degree from the right course can result in a vast difference over large distances.

Communications equipment in the military is numerous and varied and is by no means summarized by the technologies mentioned in this article. Its success in warfare has given way to its introduction into the civil aviation. Readapted for commercial and private flights, the same communications equipment is now used in everyday flights, all around the world.

To learn more about how the civil aviation makes use of these and many other technologies, visit www.bayanatengineering.qa. Bayanat Engineering is a Qatari company, specialized in solutions for oil and gas industry, military, and civil aviation. Their high-end systems are developed for a range of clients and purposes and have been largely employed in Qatar’s various infrastructures and industries.

A holistic approach to large event security with Saab

The internationally recognized football event is taking place in Qatar throughout November and December, which means that the world is looking toward Qatar to deliver an excellent experience for football fans both at home and in the stadiums. The event is a chance for the country to showcase its brilliance, but it can only do this if we work to make the World Cup as safe as possible. Qatar’s airports need to be ready for such a sharp rise in passengers, and staff members must know how they can respond to any incidents as they emerge.

Without the right approach, this event could wreak havoc upon the country’s airports, making it a big task with plenty of room for error. Staff at these venues must be aware of the many possibilities and incidents that could develop, including queues and congestion, to rowdy behaviour and even possible security threats. Airports are constantly in motion, meaning they can benefit from a centralised system which catalogues potential incidents and allows staff to instantly reallocate any available resources.

Enter Saab

This is where Saab’s Total Airport Management (TAM) comes into play, providing a robust, centralised solution where raw data becomes the foundation of the airport’s operational strategy. An integrated communication platform gives the facility’s Command and Control Centre a clear picture of everything that’s going on in the building, as well as generating a playbook to handle a litany of potential incidents. This lets the airport run more efficiently, with an increase in productivity and a reduction in delays, as well as peace of mind for everyone.

How does TAM work?

Total Airport Management begins with the planes that arrive at the airport; some of these might have a delay due to factors outside the airport’s control, while others might be carrying VIPs such as celebrities. With a strong communication system, the airport can determine how to allocate its resources, and gates, to get everybody where they need to be as quickly as possible. Baggage handling and refuelling teams, for example, can do their jobs a lot better if they have a clearer picture of when and where a flight will land.

Customs and security are the next stages where TAM revolutionises the experience, providing greater awareness of the terminals and available CCTV cameras. If there are delays with aircraft, this lets staff coordinate a response to handle the influx by opening more terminals and increasing security to limit the chances of an incident. For a medical emergency, the TAM system keeps a record of important items such as defibrillators and makes it easier for staff to know when to call an ambulance. Total Airport Management is an essential investment, one which only gets better over time, as the system analyses data to assess how the airport could improve.

Security is a major concern for any worldwide event, making it vital that airports take a holistic approach. With a Saab Total Airport Management system, you can guarantee that your airport’s stakeholders have a complete picture of everything they need to know.

Solutions in the airport

Airports are a part of all major (and now not so major) cities. Every year, millions of people pass through the gates of Hamad International Airport. Over the course of the past century, commercial flights and air travel have been democratized and adapted for the average consumer, while their cost has been, in many ways, reduced. This led to the flourishing of the tourism industry and, logically, to a higher demand on civil aviation.

While a common traveler may take the airport structure and conveniences for granted – largely thanks to this accessibility – it is important to remember that the air hubs have been equipped with a plethora of technological systems that help render travel safe, quick, and pleasant.

Communication and passenger operations

Missing a flight or a gate number is a bad idea. Fortunately, with enough attention and a sufficient time baggage, it is almost impossible nowadays, thanks to the advanced information display systems. The inner signage of the airport is omnipresent, accessible, and easy to read.

And in case one is late to their flight, advanced check-in, passenger tacking and counting systems have the travelers’ backs.

In very rare and unlikely occurrences, certain scenarios may temper with a smooth ground-to-flight transition. If ever an emergency, such as a fire, takes place on the airport grounds, its infrastructure will help alert and evacuate all the passengers and staff in due time. This is done through fire alarm and suppression systems, such as FAS and FM200.

Runway and flight solutions

Communication must be maintained not only inside the airport, but between airplanes and operators. All aircrafts should arrive on the time, air traffic must be managed, and landing and takeoff must be carried out as smoothly as possible. A timely transfer is an essential component for all these operations.

Therefore, modern airports use an entire array of solutions, such as clear runway signage, RADAR and radio-based equipment to communicate with the arriving and departing planes, as well as to give the latter clear indications about the directions they are to take.

But good communication alone isn’t enough to ensure the safe and steady passage of the flight. Meteorological and environmental conditions could impact landing and takeoff. Birds that could get in the way need to be chased off, while weather control solutions could be used to modify precipitation to a certain extent. The presence of debris may also affect clearance for airplanes. Therefore, Foreign Object and Detection systems for Runways such as Xsight have been put in place in airports, including HIA. This infrastructure helps promptly detect the location of a foreign object in question, while also alerting and archiving the data about its presence in its subsystems. The coverage of the infrastructure extends to all taxiways and runways, allowing for a much more comprehensive analysis of the plane’s on-ground and aerial environment.

Latest Solutions

It is also important to keep in mind that every year, new and updated technology appears on the market. With each innovation, each optimization, the functioning of the airport improves. Equipment such as advanced baggage handling has been an excellent helper in reducing baggage loss during transfer.

The digitalization of our daily activities has also left its mark on the airport handling, as, nowadays, it is possible to check in online, avoiding the stress and boredom of waiting in long lines. Some other new technologies have specifically been designed to answer the challenges of the big changes in global trends. The coronavirus pandemic, for one, had an immense impact to the traditional travel guidelines. Airports around the world required their passengers and staff to have a certain body temperature and no symptoms of the Covid-19 infection. A solution to this issue has been brought in the form of body-scan cameras, scattered around airports, such as the ones in Qatar International Airport. This modern equipment allowed for precise and rapid body temperature measurements. Even outside of the pandemic context, body scan cameras are a welcome and needed addition to the airport arsenal, as they may help detect dangerously high temperatures on time, potentially saving lives.

If you are a fan of the multiverse and the AI, this next solution may be your favorite! Currently, augmented reality (AR) equipment is being developed for airport use, and no, it isn’t about chasing Pokémon. AR is thought to help travelers navigate the air hubs – especially those on a larger scale – with more ease. The computer-generated directions and tips that one will see in their respective equipment will be tied to their preferences and needs and could save a lot of time when finding restrooms or a sought gate.

These solutions by no means resume the entire range of what has already integrated and what is being developed for the air hubs. One thing is for sure: these systems are an immense help to the travelers and the airport staff.

Bayanat Engineering Qatar, a company that has experience and proposes a wide range of these and other aviation solutions. Visit website at
bayanatengineering.qa

Successful World Cup – one of many wins for Qatar

Congratulations are in order as the State of Qatar has held a successful – state of the art event for the World Cup 2022 and it has been certainly fascinating to observe the preparations, development, and successful implementation of the World Cup from amazing start to the triumphant finish. Extraordinary experience from the host country for the international arena has added significance to portray themselves as major travel, entertainment, and investments destination.

Envision the future occasions happening here – example would be the Asian Cup that is awarded in Qatar for 2023 and the remarkable experience is going to deliver for it. This impeccable performance and stellar organisation by all entities involved have proven that the country and the nation are committed for growth and 2030 vision. This implies further progress, higher demand for additional advancement, diverse entertainment, and travel opportunities for even the most sophisticated tourists and investors. All of which requires tremendous effort to achieve spectacular outcome – and has been proven with the World Cup and continues to develop in all the sectors.

Stellar performance has launched opportunities for further prospects, yet the technology, infrastructure and all the advancement across all the areas is here to stay, improve and expand for years to come. It is undeniably a gain for the country and its population that the event of the international magnitude has been held.

Progress does not stop there – as we are getting ready to host the Asian Cup that is awarded, as well as to host the international events that have been occurring in Qatar – such as Total Open, MotoGP and other. This sufficiently benefits the progress, which will continue to proceed.

The successful hosting of the World Cup has certainly been a positive development for the Middle East region. It has shown the region from a different, and more positive light, as a place that can host a global event of such magnitude. It has also aided to stimulate the economy and provided the region with a platform to showcase its culture and hospitality. Moreover, preparation for the occasion has also highlighted the importance of investing in infrastructure and technology, which is something that other countries in the region can learn from.

“Bayanat Engineering Qatar is proud to have been a part of such a marvelous event and part of the preparations that have led to it. We congratulate The State of Qatar and His Highness Sheikh Tamim bin Hamad Al Thani on such a triumph and wish further events of that magnitude to be held in the country to show the capabilities and more by the thorough preparations that have been taken place in development arrangements. We do believe that the progress will continue as there are upcoming events to be held, as well as the growth of tourism that will follow by such a magnificent occasion.

We do believe in success that will follow the country after delivering such a superb performance. Yes, Qatar has made a significant investment in developing the country for the World Cup, but this is far from over.

It is also set to host a Formula 1 Sprint venue in 2023, the 2025 World Table Tennis Championship, and the 2030 Asian Games, contributing to 2030 vision.

All these events require a great deal of investment, both in terms of infrastructure and other services, and all entities have made sure to make the necessary investments to ensure that each event is a success.

This is a testament to Qatar’s commitment to development and growth, and it will certainly benefit the country in the long run.”

Building Weather Resilience with Comprehensive Meteorological Infrastructure Programs – VAISALA

The challenge
Climate change is bringing challenges for everyone, and this is especially true for the meteorology sector. There have been twice as many weather-related deaths in the past ten years than in the 1980s, and with adverse weather events becoming more and more common, forecasting and responding to issues before they worsen is getting more important. For example, knowing about hurricanes with even more advanced warning gives people enough time to get to safety, limiting the human cost of some of the most severe adverse weather events.

Why improve these systems?
Improving the meteorological infrastructure does more than simply theoretical good, but has a major impact on some key metrics. For example, better forecasting can save thousands of lives, and businesses have far less downtime as a result of being able to prepare. Every mitigation of adverse weather provides thousands of hours of human productivity, which drives sectors such as agriculture, traffic and energy forward. With the most advanced insights, we can even make a difference in the rate of climate change across the world.

Vaisala is a weather observation organisation that is recognised as a world leader. With over 25 offices on every inhabited continent, Vaisala is offering a holistic approach that improves meteorological services and builds stability and security in the meteorological infrastructure.

The holistic process
There are six steps in Vaisala’s Meteorological Infrastructure and Capability Development (MICD) process. These are:
– Weather: Weather events start to occur, with some patterns recognisable from past events taking place in weather fronts.
– Observing: Observation systems take on the data from these fronts, including wind profiling and precipitation measurements.
– Forecasting: Using this data as a tool for creating accurate forecasts.
– Communication: Contacting and warning any potentially affected parties about the impending weather front and events.
– Action: Third-parties take action to protect their lives and their property.
– Value: The third party ends the process with greater value than if there was no intervention from the system.

Integrating all of these aspects of forecasting and meteorology into one system ensures that meteorologists are able to make a significant impact on people’s lives in a relatively short period of time.

What does Vaisala do?
Vaisala offers weather observation teams all of the tools they need for this cycle. This includes all of the necessary observation technology, along with solutions that are designed for the most challenging of environments. Not only does Vaisala offer the equipment, but logistical support is in place for the planning of your meteorological infrastructure.

These impacts have already been demonstrated around the world. For example, in the Bahamas, Vaisala supported the improvement of the observation network, developed better forecasting for the region and trained staff on all of the right devices. This support means that the islands are far less vulnerable to adverse weather events in comparison to their past experiences.

If you’re interested in installing meteorological systems, get in touch with the Bayanat Engineering Qatar team today to find out more about our services and how we can support your facility in any meteorology needs.

Ensuring safety and security ahead of Qatar World Cup

As ticket sales to the Qatar World Cup hit three million, Frequentis and Bayanat Engineering Qatar explain how scaling up control rooms is the answer to effectively supporting both planned and unplanned events.

Large, planned events, such as the World Cup, are exciting occasions that draw millions of people to one place, but this can have immense pressure on national infrastructure and emergency services. Qatar prepared its already extensive public infrastructure to handle the extra 80,000 visitors to the country in November 2021 for the Formula 1 Qatar Grand Prix, with investment continuing to support the millions of visitors expected to attend the World Cup, as ticket sales hit three million.

Scaling up

Qatar relies on its emergency service control rooms every day, not just before large, planned events. It ensures that emergency services are dispatched to where they need to be, in Doha and beyond, quickly, providing everything from firefighting to healthcare, as well as directing police around the busiest parts of Qatar. But during a large event, or a national crisis, extra resources are needed to immediately react to the additional critical communication needs. The Olympics and the G7 summits are just two planned events that were supported by the Frequentis multimedia communication solution which was extended with additional controller working positions to handle the increased demand.

The Frequentis solution enables agency operators to manage emergency incidents from any location, allowing organisations to scale up their operations beyond the physical borders of their control room estate.

The solution is the Frequentis 3020 LifeX, which is built on an open platform, designed to integrate seamlessly with a wide range of critical information and communication systems via common industry standards like NG999, MCX (mission critical data), VoIP (voice over IP), WebChat etc. This supports a path to a true next generation communication system, which enables members of the public to engage with the police, fire and ambulance, not only by phone but also by SMS, mobile messaging apps, pictures and video calls.

This communication solution is enriched with Bayanat Engineering Qatar’s selection of technical solutions available for control rooms. Comprehensive surveillance systems, including CCTV, are ideal for maintaining order throughout a tournament the size of the World Cup, and also for locating any potential medical issues amongst a crowd.

Be prepared

Qatar itself has earned a lot of praise for its role in preparing for the World Cup 2022 hiring more staff to provide the flexibility to manage the event and influx of people during this period.

Frequentis and Bayanat Engineering Qatar provide the required flexible and resilient solution to match this demand. While scaled up for the World Cup 2022 event, it can be scaled down after this large event and be ready to be quickly scaled up again in response to sudden unplanned events. By enabling this kind of flexibility these solutions enable public safety organisations world-wide to save money while still providing the additional capacity when it is most needed to save lives and maintain public order.