Bayanat Engineering Qatar streamlines airport emergency communication

Doha: The provision of rescue and firefighting services at airports is mandated under International Civil Aviation Organization (ICAO) agreements. Responding to an incident requires coordination from multiple services in the airport operations control centre. Communications are therefore critical with the key being streamlined communication between airside and landside operations.

By hosting a multimedia communication solution in an airports data centre an airport can provide critical telephony and radio communications for control room users in the Airport Operations Centre. This also supports improved planning and resource allocation during planned events or emergencies. Speeding up airport incident resolution will have a direct knock-on effect in reducing delays and keeping passengers moving – especially important as numbers begin to return to pre-pandemic levels.

The Frequentis multimedia communication solution, LifeX, is an innovative platform designed to empower public safety and help control rooms collaborate more effectively. It has been designed with the future in mind, to manage the demands of next-generation control rooms with features including multimedia call handling in real-time.

Built on a modular, fault-tolerant, carrier-grade architecture, 3020 LifeX leverages IP-based communication technologies that meet the highest demands of mission-critical public-safety use cases. The solution can integrate seamlessly with a wide range of systems via common industry standards, including and allows secure integration with other applications via standards-based APIs, dissolving solution silos. Most important, 3020 LifeX supports legacy and future-facing protocols and systems in parallel. As a result, control centres can introduce new technologies such as MCx without changing existing workflows, and enable a seamless transition to end-to-end omni-channel.

The Frequentis LifeX is operational for a number of emergency services control rooms in the UK and in Europe for a number of years, but, at the end of 2021 it was implemented for the first time at an airport in the UK. The solution has transformed the way the airport manages incidents and is the key to speeding up incident resolution and in turn improving passenger experience.

For more on how modern communication technology can help with the technical and organisational challenges of emergency coordination between all airport stakeholders, attend Milipol Qatar from May 24-26, and visit stand E015 to meet Frequentis and long-term local partner Bayanat and to learn more about the Frequentis LifeX multimedia communications solution.

Our presentation: “Supporting large scale events: Lessons learned from a control room supplier point of view” with Reinard van Loo – Frequentis Senior Advisor / Public Solutions Consultant is also not to be missed.

Bayanat Engineering Qatar and Frequentis has a long-lasting partnership and have completed numerous projects in Qatar. Bayanat Engineering Qatar believes in excellence and on the dot execution, powered by experience and knowledge. But more than that, BEQ believes in trust. This Trust was earned over the past two decades from its partners and clients who believe in the company’s efficiency and timely handover of projects. Bayanat Engineering Qatar’s mission is to provide the best services for its clients for the FIFA 2022 and Vision 2030 preparation and make it efficient and safe, by bringing and adapting new technologies.

“Milipol exhibition prior to the FIFA 2022 focus on the largen events security and safety, which is a great place to showcase LifeX solution to Qatar’s market. Qatar is preparing to host an amazing event and goes above and beyond to protect its visitors and fans. One of the partners that Bayanat Engineering Qatar will present at Milipol Qatar 2022 is Frequentis, with whom we do have long partnership, based on trust and multiple successfully completed projects. Visit our booth to learn more about our companies and do visit the seminar with our speakers on large events public safety during the events,” Hassan Ezzeddine, Managing Partner at Bayanat Engineering Qatar.